IT Outsourcing

IT outsourcing represents a modern way of information system and technology management. It provides an efficient tool for management and efficient utilization of information system facilities. IT outsourcing allows efficient utilization of funds reserved for IT implementation and care.
A company that chooses to outsource does not have to take care of its IT environment or operate an IT department, instead it can focus on the main business objectives. S&T Varias has in its comprehensive portfolio of services high-quality IT outsourcing for medium and large businesses.

IT outsourcing can be divided into two basic types:

  • Comprehensive outsourcing
    Complex care of customer’s IT environment, which includes supply of hardware and software.
  • Selective outsourcing, so-called outtasking
    Outsourcing of selected services.

S&T Varias offers a modular set of services, from which it is possible to create a tailor-made solution that perfectly suits the needs and ideas of the customer.

Outsourcing modules offered by S&T Varias

Device life-cycle starts with the delivery to the customer, continues with its installation and use and ends in an environmentally sound disposal.

Contractual hardware infrastructure support services represent the highest level of support provided. The services can either have the form of requests issued in case of a defect, or the form of preventive maintenance.

Software support services include licensing, emergency support, software maintenance, migration, software updates and phone support.

System support without the necessity to work on-site, including regular system checks, log-file checks and proactive reaction to critical situations.

There is only one central point for reporting, monitoring and resolving of IT related issues. The service level of monitoring and resolving of requirements can be defined by a contract.

Complex IT care includes design, optimisation and implementation according to the customer’s needs.

Selective outsourcing

Only selected services are outsourced as requested by the customer. IT infrastructure is owned by the customer.

Comprehensive outsourcing

Complex care of the customer’s IT environment including a full portfolio of services used to ensure operability of the IT environment. IT infrastructure is owned by S&T Varias.