A series of measures like the thinning out and up-skilling of the retail network, the establishment of new forms of marketing, the definition of measurable services levels or efficient distribution and stock control with less equity tied-up require the networking of all production and sales processing steps involved by means of universal processes and technology. Networked IT systems are the vehicles for these processes accordingly. These facilitate a so-called “real-time enterprise” in which all relevant company information is available which meets requirements, is real time and customer orientated.
S&T and The Information Management Group advises retailers, importers and manufacturers strategically on their future process organisation and infrastructure development. Together we implement processes and solutions for the car trade enabling profitable selling, the import and ordering process, the guarantee and replacement parts business, the integration of leasing and fleet business as well as platforms for managing the retail network and efficient vehicle and customer management. With these universal services we accompany car manufacturers and retailers helping the future of car retailers in the information age.
Modern information systems and communication systems are being deployed which facilitate the networking and integration of business services of all partners involved in the supply chain over company borders.